Our 10 Commitments

  1. Dedicated Meeting Coordinator

You can count on a dedicated Meeting Coordinator who will meticulously handle every aspect of your booking, ensuring a smooth experience from your initial inquiry to your arrival at the hotel.

  1. Swift Response Times

We’re committed to responding to your inquiries within a prompt 3 working hours during our regular business hours (9:00 AM – 5:30 PM).

  1. Room Readiness

Your room will be thoughtfully prepared and ready for your use a comforting 30 minutes before your scheduled start time.

  1. State-of-the-Art AV Facilities

Explore our Meeting & Events Guest Services Platform, which empowers you to manage your event seamlessly within your meeting room. Enjoy complimentary access to innovative video conferencing tools, along with the convenience of provided flipcharts, markers, and Wi-Fi in all meeting rooms.

  1. Timely Feedback

Your Meeting Coordinator will reach out to gather your valuable feedback within a mere 3 working days of your event’s conclusion. We’re dedicated to addressing any concerns you raise within just 48 hours.

  1. Warm Meet & Greet

On your event day, one of our friendly Meeting Hosts will extend a warm welcome to the Event Organizer. They’ll walk you through the day’s agenda and assist with any last-minute changes or special requests you may have.

  1. Transparent Event Agreements

Rest assured, we believe in complete transparency. All event costs and charges will be clearly outlined in our initial proposal. You’ll receive a contract with straightforward terms and conditions, as well as the confirmed details of your event well in advance.

  1. Commitment to Sustainability

We take pride in our commitment to sustainability, with all our hotels featuring meeting and event spaces accredited to the prestigious Green Tourism Gold Standard.

  1. Exceptional Food & Beverage Service

Count on us to serve your meals, drinks, and snacks right on time, as agreed upon in your event order. We offer a diverse selection of refreshments and accommodate special dietary requirements. And, of course, there’s unlimited bottled water available throughout your event day.

  1. Hassle-Free Billing

Your invoice or receipt will be delivered to you within just 3 working days of your event’s conclusion. It will provide a clear breakdown of all pre-booked items and any additional charges that you kindly authorized on the day.