Reservations Terms & Conditions

iSave @ The Samuel

iSave @ The Samuel is only available when you book directly online at thesamuelhotel.com. To make use of iSave, you must activate your account by following the link on the activation email we send you. Please note that iSave is not applicable on sale rates & selected discounted promotions.

Cancellation Policy

To cancel your hotel booking, select manage your The Samuel Hotel online reservation or contact us directly by 2.00pm local time the day prior to arrival. Failure to do so will result in the first night’s accommodation being charged. Any deposit or booking fees that have already been processed are also non-refundable.

Non-Arrival

In the event of a guests non-arrival (no-show), the first night’s accommodation charge will be applied to the credit card that was used to guarantee the booking or billed backed to the company where credit facilities are established.

Children

Child rates apply to children aged 2-12 years when sharing with adults. Infants under 2 years stay free of charge. Cots are available on request but cannot be guaranteed.

Special Requests

Any special instructions you have submitted with your booking should relate to your reservation and are likely to be addressed on the day of your arrival. If you have any more pressing requests we would suggest you contact the hotel directly by email or phone.

Payment

Your credit card details are required to guarantee a reservation; however, no charge will be made at the time of booking (*excluding prepaid offers) . Reservations cancelled outside of the cancellation policy will incur a penalty equivalent to one night’s stay which will be deducted from the credit card provided at the time of booking.

The property reserves the right to pre-authorise cards prior to arrival. Should the card decline, they also reserve the right to advise of this accordingly and request cancellation of the booking within the cancellation policy.

For prepaid offers, the full amount will be taken from the card provided at the time of booking and is non-refundable and non-transferable.

Cash payments are welcome at The Samuel Hotel. If you choose to pay in cash upon arrival, a security deposit in the form of cash or a preauthorisation on a credit or debit card will be requested, along with photo id.

Group Bookings

Bookings of 10 rooms or more: We reserve the right to request a deposit on bookings of 10 rooms or more and further terms & conditions may apply, for further details please contact the hotel directly.

Group bookings may have different cancellation policies depending on the contractual agreements for each individual group.

Additional Information

The Samuel Hotel may change any aspect of this site or its content, including the availability of any suppliers, features, information, or other content, at any time and without notice. The information and prices on this site are not ‘live’ and are updated periodically. While every effort is made to ensure the accuracy of all information and prices, regrettably, errors do occasionally occur. Where a price or information is posted on the website incorrectly due to a technical or human error, we shall not be bound by such price. The prices and any discounts shown on this site are applicable to thesamuelhotel.com only and may vary from the prices offered for the same service through alternative sales channels.

The Samuel Hotel Dublin

Contact:

Spencer Place,
North Wall Quay,
Dublin 1,
Ireland.

info@thesamuelhotel.com

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